{"id":99915931,"date":"2026-05-07T14:05:10","date_gmt":"2026-05-07T14:05:10","guid":{"rendered":"https:\/\/ppmco.foxtrotdev.com\/?page_id=99915931"},"modified":"2026-06-05T13:35:07","modified_gmt":"2026-06-05T13:35:07","slug":"transportation","status":"publish","type":"page","link":"https:\/\/ppmco.foxtrotdev.com\/?page_id=99915931","title":{"rendered":"Transportation"},"content":{"rendered":"<div id=\"block_9bb13bedb9fea5268bb74f8e434927d2\" class=\"wpfox-page-header standard\" style=\"--fgimage-xpos: 60; --heading-width: 60;\">\r\n\t<div class=\"wrapper banner\">\r\n\t\t<div class=\"bg-glow\"><\/div>\r\n\t\t\t\t<div class=\"text-block\">\r\n\t\t\t\n\n<h1 class=\"wp-block-heading page-title has-h-3-font-size\">Transportation<\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-h-1-font-size\">Getting rides to your doctor.<\/h2>\n\n\n\n<p class=\"has-normal-font-size wp-block-paragraph\">We can help with rides to certain medical appointments when no other transportation is available.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-small\"><a class=\"wp-block-button__link has-gold-background-color has-background wp-element-button\" href=\"#appointments\">See Qualifying Doctor Visits<\/a><\/div>\n<\/div>\n\n\r\n\t\t<\/div>\r\n\t\t<div class='fgimage'><img loading=\"lazy\" decoding=\"async\" width=\"738\" height=\"979\" src=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/transportation-hero.png\" class=\"attachment-large size-large\" alt=\"father and daughter hugging and smiling\" srcset=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/transportation-hero.png 738w, https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/transportation-hero-226x300.png 226w\" sizes=\"auto, (max-width: 738px) 100vw, 738px\" \/><\/div>\t<\/div>\r\n\t<\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading has-h-3-font-size\">Before requesting a ride with us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ask people you know<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-default\">\n<li>Can someone in your home give you a ride?<\/li>\n\n\n\n<li>Can a friend or family member take you?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Check your local health department<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-default\">\n<li>Call your local health department to ask about rides.<\/li>\n\n\n\n<li>They may offer free transportation services.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Look for other help<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-default\">\n<li>Visit <a href=\"https:\/\/211md.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">211md.org<\/a> or <a href=\"https:\/\/www.findhelp.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">findhelp.org<\/a><strong>.<\/strong><\/li>\n\n\n\n<li>They can help you find rides in your area.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-style-sidebar-block has-light-teal-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-dark-blue-color has-text-color has-h-4-font-size\">Need help making an appointment?<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">We can help you schedule your visit and set up your ride at the same time.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">&nbsp;Call Member Services<\/p>\n\n\n\n<div class=\"wp-block-buttons is-style-margin-top-0 is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-phone-icon-no-tab\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:8006549728\">800-654-9728<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center margin-top-0 wp-block-paragraph\">(TTY: 711)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-padding has-light-purple-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns gap-140 is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id=\"appointments\" class=\"wp-block-heading has-h-3-font-size\">We can help with rides when you need to go to:<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-default\">\n<li>Your primary care doctor for a confirmed urgent same-day visit<\/li>\n\n\n\n<li>A prenatal checkup<\/li>\n\n\n\n<li>A postpartum visit (7 to 84 days after your baby is born<\/li>\n\n\n\n<li>Cervical Cancer Screening<\/li>\n\n\n\n<li>Colorectal Cancer Screening<\/li>\n\n\n\n<li>Child and Adolescent Well visit<\/li>\n\n\n\n<li>Well-Child up to the first 30 months<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-external\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\" target=\"_blank\" rel=\"noreferrer noopener\">Ready to request a ride?<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group is-style-sidebar-block has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-purple-color has-text-color\">We can also help if&#8230;<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">You need to see a specialist more than 30 miles away and there\u2019s no closer doctor.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Your local health department said \u201cno\u201d to giving you a ride (we\u2019ll help you find out why).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"block_c841827d90f7ed19e24cf5e665966dbd\" class=\"wpfox-text-image-section default-padding circle has-bg-shapes image-border-white\">\r\n\t<div class=\"wrapper has-purple-background-color\">\r\n\t\t<div class=\"row row-text-image image-right\">\r\n\t\t\t<div class=\"col col-text\">\r\n\t\t\t\t\n\n<h2 class=\"wp-block-heading has-h-2-featured-font-size has-h-2-font-size\">How to request a ride<\/h2>\n\n\n\n<p class=\"has-intro-font-size has-white-color has-text-color has-link-color wp-elements-735b9e768b00362202af23611c40f7b3 wp-block-paragraph\"><strong><a href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\"><span style=\"text-decoration: underline;\">Complete the <\/span><\/a><a href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">online <\/span><\/a><a href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\"><span style=\"text-decoration: underline;\">form<\/span><\/a><\/strong> at least 2 days before your appointment (not counting weekends).<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-external\"><a class=\"wp-block-button__link has-gold-background-color has-background wp-element-button\" href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\" target=\"_blank\" rel=\"noreferrer noopener\">Request a ride<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-134b54f6386e690582426523fa137d9d wp-block-paragraph\"><strong><em>For urgent same-day visits only:<\/em><\/strong> Call <a href=\"tel:8006549728\">800-654-9728<\/a> (TTY: 711). Do not use the online form.<\/p>\n\n\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"col col-image\">\r\n\t\t\t\t\r\n\t\t\r\n\t\t\t<div class='image-wrapper'>\r\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"woman passenger riding in the backseat of a car\" srcset=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-1024x683.jpg 1024w, https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-300x200.jpg 300w, https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-768x512.jpg 768w, https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-1536x1024.jpg 1536w, https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/female-riding-int-car-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\r\n\t\t\t<\/div>\r\n\t\t\r\n\t\t\r\n\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n\n\n<div class=\"wp-block-group callouts-section is-style-section-padding is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"renew\">What happens next:<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"192\" src=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2022\/07\/Path-17095.png\" alt=\"\" class=\"wp-image-788\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-intro-font-size wp-block-paragraph\">Our staff will review your request and call you within one business day to let you know if your ride is approved.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"285\" height=\"277\" src=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/calendar-teal.png\" alt=\"calendar icon\" class=\"wp-image-99917096\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-intro-font-size wp-block-paragraph\">Once approved, we will schedule your ride.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"267\" src=\"https:\/\/ppmco.foxtrotdev.com\/wp-content\/uploads\/2025\/12\/phone-text.png\" alt=\"icon of cell phone with text bubble\" class=\"wp-image-99917098\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-intro-font-size wp-block-paragraph\">You will get a text message from the transportation company with details about your ride.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-external\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/jhhc.formstack.com\/forms\/transportation_request\" target=\"_blank\" rel=\"noreferrer noopener\">Ready to request a ride?<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-purple-color has-text-color has-link-color wp-elements-4c2361f79aef554e121266f979afa2d6\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"has-text-align-center has-intro-font-size wp-block-paragraph\"><em>Have questions? We\u2019ve answered the most common ones below.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div id=\"block_855cac0b84f1883441a50a2625ee3454\" class=\"wpfox-faqs\">\r\n    <div class=\"wp-container wp-block-group\">\r\n\t\t\r\n\t\t<div class='faq-accordion'>\r\n\t\t\t\r\n\t\t\t\t<div class='item' data-cats='transportation' id='what-other-transportation-options-do-i-have'>\r\n\t\t\t\t\t<div class='question'><h3 class='title has-h-3-featured-font-size'>What other transportation options do I have?<\/h3><\/div>\r\n\t\t\t\t\t<div class='answer'><!-- wp:paragraph -->\n<p>Members who need transportation services should first consider these questions:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li>What have I done in the past to get to my medical appointments?<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Have I contacted my local health department to ask about transportation services?<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Is there someone in my household who can give me a ride?<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Do I have friends or family members outside of my household who can take me?<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>What have you done to explore other options for transportation when it was needed?<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>Members who have explored these options <strong>and also<\/strong> meet the eligibility requirements can request transportation services through Priority Partners at <a href=\"tel:8006549728\">800-654-9728<\/a>. Members may find additional transportation services help at <a href=\"\/\/jhhc.com\/jhhcfileshare\/Marketing_Communications\/Daily%20Work\/Communications_Dept\/Jim%20McCabe\/Internal%20Communications\/PP%20Website%20Additions\/TransportationFAQs\/211md.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>211md.org<\/strong><\/a>\u00a0or\u00a0<a href=\"https:\/\/www.findhelp.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>findhelp.org<\/strong><\/a>.<\/p>\n<!-- \/wp:paragraph --><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<div class='item' data-cats='transportation' id='is-there-a-limit-on-the-number-of-rides-i-take-or-how-often-i-receive-transportation'>\r\n\t\t\t\t\t<div class='question'><h3 class='title has-h-3-featured-font-size'>Is there a limit on the number of rides I take, or how often I receive transportation?<\/h3><\/div>\r\n\t\t\t\t\t<div class='answer'><!-- wp:paragraph -->\n<p>There are no limits on the number or frequency of rides, as long as they are for medical appointments and meet all qualifications.<\/p>\n<!-- \/wp:paragraph --><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<div class='item' data-cats='transportation' id='can-someone-accompany-me-for-rides-such-as-a-caretaker-or-family-member'>\r\n\t\t\t\t\t<div class='question'><h3 class='title has-h-3-featured-font-size'>Can someone accompany me for rides, such as a caretaker or family member?<\/h3><\/div>\r\n\t\t\t\t\t<div class='answer'><!-- wp:paragraph -->\n<p>Of course. Members are welcome to have someone ride with them. In some cases, children are permitted to accompany you. However, the number of children is limited to seat availability, and members who bring children must have appropriate booster seats.<\/p>\n<!-- \/wp:paragraph --><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<div class='item' data-cats='transportation' id='how-do-i-request-transportation-service'>\r\n\t\t\t\t\t<div class='question'><h3 class='title has-h-3-featured-font-size'>How do I request transportation service?<\/h3><\/div>\r\n\t\t\t\t\t<div class='answer'><!-- wp:paragraph -->\n<p>Members can call <a href=\"tel:8006549728\">800-654-9728<\/a> to request transportation. Except for same-day urgent care visits, please request transportation at least 48 business hours (not including weekends) before your scheduled appointment to assure coverage for the service. We understand that emergent issues arise and will work actively to fulfill those requests.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"fontSize\":\"small\"} -->\n<p class=\"has-small-font-size\"><strong>Note:<\/strong> Transportation is reviewed on a case-by-case basis and may be subject to Manager or Special Needs approval.<\/p>\n<!-- \/wp:paragraph --><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t<div class='item' data-cats='transportation' id='do-i-need-prior-authorization-to-qualify-for-transportation-services'>\r\n\t\t\t\t\t<div class='question'><h3 class='title has-h-3-featured-font-size'>Do I need prior authorization to qualify for transportation services?<\/h3><\/div>\r\n\t\t\t\t\t<div class='answer'><!-- wp:paragraph -->\n<p>No prior authorization from your health care provider is needed. When you call for transportation services, a Priority Partners representative will ask a few questions to see if you qualify for services. Your doctor may also reach out to Priority Partners to request transportation services for you, although no referral is necessary.<\/p>\n<!-- \/wp:paragraph --><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<div class='no-results'>No results found. Please try a new search.<\/div>\r\n\t\t<\/div>\r\n\t\t<\/div>\r\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ppmco.foxtrotdev.com\/member-resources\/member-faqs\/#transportation\">See All FAQs<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-style-note-section is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Need help making an appointment?<\/strong> Call Member Services at <a href=\"tel:8006549728\">800-654-9728<\/a> (TTY: <strong>711<\/strong>). We can help you schedule your visit and set up your ride at the same time.<\/p>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Before requesting a ride with us Ask people you know: Check your local health department Look for other help Need&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":28,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"on","_relevanssi_pin_keywords":"transportation, ride, ride to doctor, request a ride, transportation service, Priority Partners transportation,\nMedicaid transportation services,\nNon-emergency medical transportation Maryland,\nFree rides to medical appointments Maryland","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"99916299,99916756,99915032,99915413,99914297,99914893","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"class_list":["post-99915931","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Transportation - Priority Partners MCO<\/title>\n<meta name=\"description\" content=\"Need a ride? 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